Engage Minds

Start a Spark. Don’t settle for another canned speech.

Our custom presentations go direct to the points that are current and matter to you.

Know your audience. That’s where we begin. We work with you to understand the mindset of your attendees or workgroups and your organizational goals to ensure each presentation—keynote, workshop, training session, or virtual talk—is customized to deliver meaningful, relevant content. Our primary objective is to inspire people to consider unique perspectives that will nurture a growth mindset and ignite the possibilities for change.

Explore some of our sample topics on this page and contact us to discuss how we can work together to refresh your company’s culture, enhance customer service, stimulate employee engagement, and refine leadership skills. See us in action and what it’s like to work with us.

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Leader Development

Leaders have the greatest impact on organizational results. Their approach can influence the culture and tone of the organization and alter your standards of excellence. Leadership is a uniquely personal pursuit, and clarity of purpose should be cultivated and developed.

> Model and Enliven Culture
> Lead by Building Trust
> Authenticity and Developing a Personal Brand
> Emotional Intelligence and a Growth Mindset
> What challenges do your leaders face?

Let’s discuss solutions.

Leading an Engaged Workforce

Great leaders foster relationships built on trust and nurture talent to maximize the potential in each team member. They inspire a commitment to the future and create a culture of empowerment, accountability and innovation so that organizations can thrive.

> Culture and Team Dynamics
> Inspire and Motivate
> Expectations, Empowerment and Accountability
> Talent Development
> Where does your employee strategy need support?

Let’s discuss solutions.

Customer Experience for Leaders

Customer advocacy and loyalty is the clear pathway to organizational success. Leaders need to understand and adapt to their constant and changing expectations. Elevating the customer experience, at every touch point, will build your brand and define your key differentiators.

> Inspiring a Service Culture
> The Heart and Science of Service
> Stories and Curated Scenes
> Problem Resolution and Service Recovery
> What are your customer experience gaps?

Let’s discuss solutions.

Customer Experience for Staff

Employees provide the connection between the customer and your brand. Arm them with the skills to be successful and a clear approach to providing consistently exceptional customer service by inspiring them to be their best every day.

> Ownership and a Service Mindset
> Teamwork, Respect and Trust
> Creating Memories
> Problem Resolution and Service Recovery
> What challenges do your employees face?

Let’s discuss solutions.

“I attended the Town Hall meeting as a guest, and saw first-hand what a dynamic, passionate speaker/presenter she is. I walked out of her town hall inspired and ready to take on the biggest challenges within our own company.”

Live Presentation of Make Change

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“Jennifer captures the minds and hearts of her audience in such an unexpected way. She is witty, warm and so confident in her message that one can’t help but being interested and better because of her authenticity and truth telling.”