Jennifer doesn't settle for anything less than our best. She sets realistic expectations for the team but makes sure that we all keep our north star in front of us. As our trusted Advisor, it’s hard to hear some of our shortcomings, but we know both with her delivery and true desire to see us succeed, that the candor and knowledge continue to elevate our game.

Thank you for an exceptional meeting and a truly educational experience. It stood out as one of the most engaging and informative that I have attended.

As a Speaker and Trainer myself, I was completely blown away! Jennifer’s energy and enthusiasm never wavered through six hours of training. It is evident she is passionate about what she does and she embodies the spirit to serve from head to toe.

I took away so much and am excited to roll out some new initiatives in my region which will enhance the customer experience. The tools Jennifer provided last week gave me so many additional skills to assist me in getting to excellence.

Customer service is near and dear to my heart. I have studied service for years and no one covered it quite like Jennifer did! I sincerely hope that we can implement much of what she presented organization wide. However, I know that I personally will practice these themes on a daily basis.

As an Advisor, Jennifer can listen, learn and assess quickly. She seems to succinctly know if someone is genuine or trying to deflect. Listening and observing the room, reading the unspoken...she must understand the details to suggest solutions...and she does just that!

Jennifer's background and expertise (both personal and professional) gave her an immediate and credible platform to strategically work with us. She quickly identified areas that would be advantageous for our growth and impact. With patience and understanding, she was able to not only work with our national board of directors, but staff across the country, to identify these areas and to help us collectively take the next steps to address them.

She is committed to getting things done and is constantly working to bring market relevant solutions to people in a way that adds to their business success. Her dedication, tireless effort, and professionalism invariably contribute to the success of her clients and peers alike, and she is quite funny too.

Jennifer is one of those professionals with whom you actually look forward to working with, and I highly recommend her.

We had the privilege of meeting Jennifer more than two years ago when we began our journey to transform both our internal and external Customer Experience. She was masterful on working with all levels of our organization to understand the needs of the company and lead us in developing a strategic journey map that could be operationalized across all of our markets. Once the plan was in place, she traveled the country, inspired thousands of team members with relevant, industry changing credible material. Most importantly, Jennifer’s genuine approach, knowledge and delivery earned the trust of each of our team members and the company. She is appreciated as a friend, partner and expert to our teams. We couldn’t have made this transformative change without her.

We returned with many concrete ideas to execute in our offices. You truly have a gift of conveying your message, and I could feel your passion for serving others.

Thank you for your time and expertise. It is so refreshing to be reminded that doing the right thing for an employee and the customer is also doing the right thing for the business.

Jennifer’s presentation about customer service was exceedingly helpful to all who attended. I appreciate Jennifer’s thoughtfulness and thoroughness in delivering the “WOW” experience.

Jennifer captures the minds and hearts of her audience in such an unexpected way. She is witty, warm and so confident in her message that one can't help but be interested and better because of her authenticity and truth telling.

Jennifer Blackmon is one of the most refreshing and engaging people that I’ve had the pleasure to work with. I attended her Town Hall meeting as a guest, and saw first-hand what a dynamic, passionate speaker/presenter she is. I walked out of her town hall inspired and ready to take on the biggest challenges within our own company.

Jennifer engaged with us to conduct a Culture Assessment and Development Training program. She believes in the importance of a strong and healthy culture in an organization and is passionate about finding the potential in leaders. She will uncover the good, the bad and the ugly in your company’s culture and then guide leadership and team through developing a service-first environment tailored specifically to your needs.

Jennifer Blackmon was truly inspiring from start to finish and left a fire burning inside me.